REVIEWS

Building relationships.

Marlin James is committed to building long term relationships with our customers. We are grateful for all the letters, reviews, and recommendations. Whether you’re a new customer or one that’s been with us for over 20 years, thank you for choosing Marlin James.

BILL C.

Google

5_5_stars

Outstanding service from sales to installers! Everyone performed what they committed to complete in a professional and timely manner. Scott Smith of Marlin James was extremely responsive and professional. This is what we as consumers would like to have occur with every purchase we make but unfortunately, my experience tells me that is NOT the case.

The most important aspect of this relationship was trust and most people focus on price but if you can’t trust those performing the project cost is of little or no consequence. Think about it, even if you obtain a very competitive quote, why would you select the organization if you had doubt about trusting them? Trust, competency, responsiveness and price are the critical considerations, in that order of priority. Think about it, twice before you make a decision.

I do not recall the names of installers; however they were superb. My garage was cleaner after the installation than it was prior. There have been absolutely no follow up problems or issues. 

ANNA B.

Google

5_5_stars

“I’ve been using them for the past 11 years and have zero complaints. Professional service and a company that stands by their work. “

MARK D.

Facebook

5_5_stars

“Once again an example of why we have been using Marlin James for over 7 years. Diagnosed a leaking evaporator coil on Wednesday during our regular twice yearly service. Part ordered and installed the very next day. After some minor adjustments, our system is up and running again at 100%. Surprisingly low cost thanks to our Trane warranty and extremely fair labor costs. Thanks again to Scott and Glenda for running such a top notch company. “

BLACKICE

Superpages

5_5_stars

“I used Marlin James service 2 years ago on my house AC. They were great. So I came back and used their service again recently on my rental property. No surprise, they did a great job again with a very reasonable price. I would not go any where else to do my AC work. Marlin James is the place to go!!! “

MAGGIE F.

Yellow Pages

5_5_stars

“I called Marlin James A/C after a cheep anual service company tampered with my fan motor. Everyone at Marlin James A/C was friendly, knowledgable and professional. The techs responded quickly, explained the problems and made the repairs in a timely manor. The price of the repair left me with a smile. I highly recommend Marlin James A/C. “

JAMES H.

Demandforce

5_5_stars

“I have been a Marlin James customer for almost 16 years and have no intention on switching to another company. I see a lot of adds on TV for other companies but when it comes to service I think I have best one in the Tampa Bay area. “

NICOLE W.

Demandforce

5_5_stars

The Marlin James team is great! I am enrolled in the Red’s Club maintenace program for several years now and have been very happy. My HVAC system runs efficiently, keeps me from spending extra in electricity and I have a reliable & comfortable home temprature. Marlin James employees are always polite, respectful, knowledgeable and ready to help. It’s a pleasure to work with a company with “home town” values. Thank you Marlin James! 

SHERRY L.

Demandforce

5_5_stars

“As usual, the best service and friendliest, most knowledgeable technicians. 

KEN M.

Demandforce

5_5_stars

“Excellent service. Called at around 5:30 pm and was serviced by 7:30 pm. Rep was very courteous and found the problem quickly. I have dealt with Marlin James exclusively since 1995 and have always had the same results. 

MEL R.

Demandforce

5_5_stars

“We find the technicians and staff at Marlin James to be the utmost professionals. They are extremely knowledgeable in their craft and pleasant to interact with both in person or on the phone. We would never consider going elsewhere for our HVAC needs.

CURTIS S.

Demandforce

5_5_stars

My recent installation was a replacement for my 13 year old system. I now have a more efficient system and everything from the old system was replaced including the copper tubing in the attic.

The installation went quickly and efficiently and everything was cleaned up perfectly. My garage floor now looks better than before because I hadn’t swept it for several weeks.

The technicians were very polite, respectful, and pleasant. They even tolerated my sense of humor. ”

MARK N.

Demandforce

5_5_stars

My personnal assessment of the work performed by Marlin James Heating & Air: Outstanding!!

I recently had a 3-ton replaced with a 3-ton (inside & outside) units. The work was fairly intensive. BottomLine: very neat/clean job from start to finish. The team started promptly at 0730 hrs and completed the job late evening, around 2100 hrs. I’m a very statisfied client. ”

MARK N.

Demandforce

5_5_stars

“Having had your company service my ACs the past 17 years proves that the bi-annual service program works. The replacement of 1 of 2 20y/o units was accomplished with outstanding precision and dedication to doing a highly professional job. The service team worked the entire 13 hours non-stop. Great job. Looking forward to replacing my second unit next month. Nothing but “excellent” service! “

BRYAN G.

Demandforce

5_5_stars

“I have been relying on the great team at Marlin James since 2009 for all of my HVAC and plumbing needs. I am thrilled that they now offer electrician services as well! The workmanship is excellent, the customer service is unrivaled and the pricing is more than fair. This company is built on honor and integrity. “

JASON P.

Facebook

5_5_stars

“Thanks for the wonderful service today. James & Zach did a great job replacing my leaky evaporator coil under warranty and they also corrected numerous problems with another company’s 2009 install. My AC is now much quieter and runs ice-cold. Like many others, I have experienced mediocre and even poor service in the past and bounced around from company to company. This has been the best experience I have had with an AC company in 10 years as a homeowner. I was completely confident enough to purchase the Red’s Club membership and I look forward to the next maintenance service. I have recommended Marlin James to all my Facebook friends in the area. “

SYNDI B.

Yelp

5_5_stars

“Marlin James has been prompt, knowledgeable and professional at every service call. Would highly recommend.”

STEPHANIE T.

Facebook

5_5_stars

“Twice now my A/C has went out in our rental on a Sunday. After trying to reach our leasing company with no success Marlin James was called and was at my house in less then 30 mins both times. Thank you for your fast service and amazing customer service. “

ALOHA H.

Superpages

5_5_stars

“I have used Marlin James Air Conditioning & Heating for about 17 years. They are very knowledgable, professional, fair, and above all, HONEST. When they say it’s fixed, it is fixed and fixed correctly. If there is ever a problem, you can be assured that it will be resolved immediately. This is one of those businesses that I have no problem with them working in my home, even when I am not there. I trust them completely and would go nowhere else for my a/c needs. They also are now doing plumbing and I am sure that their plumbing side will be handled just as professionally. Look no further – Marlin James is the best! “

GVCOLA

HOUZZ

5_5_stars

“We had a lightning strike to our home that knocked our HVAC unit out, this company was referred to us by a friend. They worked us into their schedule same day we called and had our unit up and running right away. Excellent service, great workmanship. Would highly recommend them. “

ALAN Z.

Demandforce

5_5_stars

“Customer for over 20 years, and have always had great service at a reasonable price! “

RUTH R.

Demandforce

5_5_stars

“As in the past the response from your company was great. The technician was knowledgeable & courteous, He not only fixed the problem but explained what was going on & how to avoid it in the future. “

CURTIS S.

Demandforce

5_5_stars

“Upon calling marlin James to report a problem with my a/c I was amazed at how fast they responded, within 2 hours after my call the problem was solved. Thank you Marlin James. “

PAUL L.

Demandforce

5_5_stars

Outstanding service and price. This company has worked with me for years, maintaining the A/C unit and advising me along the way of what needed to be repaired and expectation of failure. When the unit did finally die, we were better prepared and they had a new unit installed within one day and the install crew was the best of the best. They even went so far as to ask permission before turning on a work radio they had brought with them to ensure the style of music (country) would be suitable.

I cannot say enough about this company, and recommend them to all my friends and the ones who have followed my advice have the same great reviews to share. 

RACHEL P.

Demandforce

5_5_stars

“It’s a pleasure to work with a truly professional company like Marlin James. I have always had excellent service provided in a timely way. I know that if I call Marlin James, they will help me. I have been a customer with Marlin James since 1998 and highly recommend them. They are a company you can count on and trust

DANIEL J.

Demandforce

5_5_stars

Marlin James was recommended to us by our friends who were very happy with their service. We found them to be very knowledgable, honest and courteous. We needed an estimate for an entirely new system, and within the day had recieved exhaustive and itemized estimates for several different brands of A/C units, tailored to our specific needs.

Their estimates were not the cheapest we got, but we felt we would wind up paying hidden costs with the other contractors which were somewhat vague as to what exactly we were paying for.

On the day they came to replace our equipment, they were on time, worked thoroughly, cleanly & quickly, and we barely knew they were there. After a few hours they were done, and gave us a primer on how best to use our new AC system.

I highly recommend Marlin James to anyone needing AC service or repair. 

ERNEST H.

Demandforce

5_5_stars

“Since construction 14 yrs. ago, I have only ever had one (1) HVAC company, Marlin James. They’ve given me every reason to stay with them and NONE to leave. Would recommend them to a friend! 

KIM S.

Demandforce

5_5_stars

“Thank you for always being able to service all 9 of our locations in a professional and efficient manner. 

PUAL R.

Demandforce

5_5_stars

“I have had new installations and on going service from Marlin James for a number of years now and I have always been delighted with every aspect of their service. 

COMPANY STATS

Committed to excellence.

Years of Experience Serving Tampa, FL

%

Factory Certified Professionals

Generations in the Company

A+ Online Reviews

TAKE THE NEXT STEP

Contact us today.

Office

1702 Marlin James Drive
Valrico, FL 33594

Phone

813-689-0817

Email

support@marlinjames.com

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