FAQ

Tips and questions.

We’ve collected the most frequently asked questions. Browse through them and feel free to contact us if you can not find your question.

Finding
The
Right
Contractor

Are they licensed and insured?

Yes. Marlin James is licensed and insured. Florida HVAC Contractor license #CAC056868 and Registered Electrical Contractor, Hillsborough County license #ER13014882.

How long have they been in business?

Marlin James has been in business since January 21, 1994.

Do they have an office location?

Marlin James has been ran from the same location for 20 years. You know where to find us and you can count on us being here for years to come.

Do they have certified technicians?

A lot of trust in placed on the technician to diagnose the correct problem, make necessary repairs and do it the correct way, the first time. Marlin James technicians are trained frequently and kept up-to-date on industry products and techniques.

Do they have an established online reputation?

Marlin James has over 100 online 4-5 star reviews. We take pride in setting the standard in air conditioning and heating service.

Red’s
Club

What is Red's Club?

Red’s Club is our air conditioning maintenance plan. The typical membership will visiting your location twice a year. During the visit, your technician will preform a complete cleaning, inspection, and diagnostic. Read more about the perks of being a Red’s Club member here.

Is there a monthly payment option?

Yes. We do offer monthly plans for Red’s Club. The yearly plan offers a 20% discount.

Are Red's Club Members charged for after hour calls?

No. Red’s Club members are never charged after hours fees.

How do I renew my membership?

There are multiple ways to renew. 1. Call the office. 2. Locate and purchase your membership on our website. 3. Use the contact form and we will send you an electronic invoice.

Air

How often should I change my filter?

A typical 1″ filter should be replace every 3 months. If you have pets and/or allergies, we would recommend every 8 weeks.

How long does a media filter last?

The 4″ and 5″ media filter can last up to 6 months. It has much more surface area for filtration.

Why should I consider installing a UV Light?

The air is full of microscopic cells that a filter can not trap. A UV Light attracts and kills the cells that easily pass by a filter.

Do you recommend duct cleaning?

Marlin James recommends fully replacing duct, rather than having them cleaned. Ducts are made of fiberglass. It’s difficult to fully clean and disturbing this material releases particles in the air that should not be breathed.

COMPANY STATS

Committed to excellence.

Years of Experience Serving Tampa, FL

%

Factory Certified Professionals

Generations in the Company

A+ Online Reviews

REVIEWS

Building relationships.

MARK DEARMIN

Facebook

4_5_stars

"...we have been using Marlin James for over 7 years... Thanks again to Scott and Glenda for running such a top notch company."

SYNDI B.

Yelp

4_5_stars

“Marlin James has been prompt, knowledgeable and professional at every service call. Would highly recommend. ”

ANNA B.

Google

4_5_stars

"I've been using them for the past 11 years and have zero complaints. Professional service and a company that stands by their work. "

TAKE THE NEXT STEP

Contact us today.

Office

1702 Marlin James Drive
Valrico, FL 33594

Phone

813-689-0817

Email

support@marlinjames.com

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